FAQ

FAQ

• Orders & Shipping

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(icon=<i class="fas fa-shopping-cart"></i>, title=How do I place an order?, content=Browse products, add to cart, and checkout securely.)

(icon=<i class="fas fa-credit-card"></i>, title=Which payment methods do you accept?, content=We accept Visa, MasterCard, PayPal, and more.)

(icon=<i class="fas fa-map-marker-alt"></i>, title=Can I change my shipping address?, content=Yes, you can update it before the order is shipped.)

(icon=<i class="fas fa-shipping-fast"></i>, title=How long does shipping take?, content=Standard shipping takes 3–7 business days.)

(icon={https://cdn-icons-png.flaticon.com/512/2910/2910768.png}, title=How can I track my order?, content=Tracking info is available in your account’s Orders section.)

(icon=<i class="fas fa-box-open"></i>, title=Do you ship internationally?, content=Yes, we deliver worldwide with reliable couriers.)

(icon=<i class="fas fa-undo"></i>, title=What if my package is delayed?, content=Contact our support team and we’ll investigate right away.)

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• Returns & Refunds

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(icon=<i class="fas fa-undo-alt"></i>, title=What is your return policy?, content=You can return items within 30 days of purchase.)

(icon={https://cdn-icons-png.flaticon.com/512/992/992703.png}, title=Are returns free?, content=Return shipping may be free depending on location and product.)

(icon=<i class="fas fa-box"></i>, title=Can I return opened items?, content=Items must be in original packaging and unused unless defective.)

(icon=<i class="fas fa-exchange-alt"></i>, title=Can I exchange a product?, content=Yes, exchanges are allowed for size, color, or product defects.)

(icon={https://cdn-icons-png.flaticon.com/512/992/992651.png}, title=How do I request a refund?, content=Submit a return request in your account or contact support.)

(icon=<i class="fas fa-wallet"></i>, title=How long does a refund take?, content=Refunds are processed within 5–10 business days.)

(icon=<i class="fas fa-receipt"></i>, title=Do I need proof of purchase?, content=Yes, an order number or receipt is required.)

(icon=<i class="fas fa-ban"></i>, title=Are there non-returnable items?, content=Some clearance and hygiene products are final sale.)

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• Payments & Security

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(icon=<i class="fas fa-lock"></i>, title=Is my payment secure?, content=Yes, we use SSL encryption and secure payment gateways.)

(icon={https://cdn-icons-png.flaticon.com/512/196/196578.png}, title=Do you accept PayPal?, content=Yes, PayPal is available at checkout.)

(icon=<i class="fas fa-credit-card"></i>, title=Can I save my card details?, content=Yes, but they are securely encrypted and never shared.)

(icon=<i class="fas fa-money-bill-wave"></i>, title=Do you accept cash on delivery?, content=COD is available in selected regions.)

(icon={https://cdn-icons-png.flaticon.com/512/2544/2544089.png}, title=Why was my payment declined?, content=It may be due to incorrect details or bank restrictions.)

(icon=<i class="fas fa-exclamation-circle"></i>, title=What should I do if I was charged twice?, content=Contact support and we’ll resolve it immediately.)

(icon=<i class="fas fa-shield-alt"></i>, title=Do you store my credit card info?, content=No, we never store card details on our servers.)

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• Account & Profile

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(icon=<i class="fas fa-user-circle"></i>, title=Do I need an account to shop?, content=No, you can checkout as a guest.)

(icon={https://cdn-icons-png.flaticon.com/512/1828/1828506.png}, title=How do I create an account?, content=Click “Sign Up” and fill in your details.)

(icon=<i class="fas fa-unlock-alt"></i>, title=What if I forget my password?, content=Use “Forgot Password” to reset it.)

(icon=<i class="fas fa-envelope"></i>, title=Can I change my email address?, content=Yes, from the Account Settings page.)

(icon={https://cdn-icons-png.flaticon.com/512/1077/1077063.png}, title=How do I delete my account?, content=Contact support to permanently remove your account.)

(icon=<i class="fas fa-user-cog"></i>, title=Can I update my profile details?, content=Yes, all personal info can be edited in your account dashboard.)

(icon=<i class="fas fa-history"></i>, title=Can I view my order history?, content=Yes, all past orders are visible in your account.)

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• Products & Stock

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(icon=<i class="fas fa-tshirt"></i>, title=Are all products authentic?, content=Yes, we guarantee 100% authenticity.)

(icon={https://cdn-icons-png.flaticon.com/512/1170/1170576.png}, title=Do you restock sold-out items?, content=Yes, popular items are restocked regularly.)

(icon=<i class="fas fa-ruler"></i>, title=How do I find the right size?, content=Check our detailed size guide available on product pages.)

(icon=<i class="fas fa-search"></i>, title=How can I check availability?, content=Stock status is updated live on each product page.)

(icon={https://cdn-icons-png.flaticon.com/512/706/706164.png}, title=Are colors the same as in pictures?, content=We try to display accurate colors but slight variations may occur.)

(icon=<i class="fas fa-seedling"></i>, title=Do you sell eco-friendly products?, content=Yes, we offer a range of sustainable and eco-friendly items.)

(icon=<i class="fas fa-star"></i>, title=How do I review a product?, content=Log into your account and leave a review on the product page.)

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• Discounts & Promotions

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(icon=<i class="fas fa-tags"></i>, title=How can I use a promo code?, content=Enter it at checkout in the “Discount Code” field.)

(icon={https://cdn-icons-png.flaticon.com/512/3135/3135715.png}, title=Can I use multiple discounts?, content=Only one discount code can be applied per order.)

(icon=<i class="fas fa-gift"></i>, title=Do you offer gift cards?, content=Yes, digital gift cards are available in multiple amounts.)

(icon=<i class="fas fa-percentage"></i>, title=Do discounts apply to all products?, content=Some products may be excluded from promotions.)

(icon={https://cdn-icons-png.flaticon.com/512/1828/1828961.png}, title=Why is my coupon not working?, content=It may have expired or not apply to selected items.)

(icon=<i class="fas fa-bullhorn"></i>, title=How can I stay updated on deals?, content=Subscribe to our newsletter for exclusive offers.)

(icon=<i class="fas fa-coins"></i>, title=Do you offer bulk purchase discounts?, content=Yes, contact our sales team for special pricing.)

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• Customer Support

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(icon=<i class="fas fa-headset"></i>, title=How can I contact support?, content=You can reach us via live chat, email, or phone.)

(icon={https://cdn-icons-png.flaticon.com/512/2331/2331944.png}, title=What are your support hours?, content=Our team is available 24/7.)

(icon=<i class="fas fa-envelope-open-text"></i>, title=Do you reply quickly?, content=Most queries are answered within a few hours.)

(icon=<i class="fas fa-info-circle"></i>, title=Where can I find order help?, content=Check our Help Center or contact us directly.)

(icon={https://cdn-icons-png.flaticon.com/512/893/893268.png}, title=Do you offer live chat?, content=Yes, live chat is available on our website.)

(icon=<i class="fas fa-language"></i>, title=Is support available in multiple languages?, content=Yes, we support English, Spanish, and more.)

(icon=<i class="fas fa-user-check"></i>, title=Will I speak with a real person?, content=Yes, our support is handled by real representatives, not bots.)

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• Privacy & Policies

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(icon=<i class="fas fa-user-shield"></i>, title=How is my data protected?, content=We use encryption and comply with GDPR/CCPA standards.)

(icon={https://cdn-icons-png.flaticon.com/512/3064/3064197.png}, title=Do you share my info with third parties?, content=No, we never sell or share personal data.)

(icon=<i class="fas fa-cookie-bite"></i>, title=Do you use cookies?, content=Yes, cookies improve site experience and personalization.)

(icon=<i class="fas fa-file-contract"></i>, title=Where can I read your terms?, content=You can find them on our Terms & Conditions page.)

(icon={https://cdn-icons-png.flaticon.com/512/942/942748.png}, title=Do you comply with GDPR?, content=Yes, you can request or delete your data anytime.)

(icon=<i class="fas fa-eye-slash"></i>, title=Can I opt out of marketing emails?, content=Yes, you can unsubscribe anytime from email settings.)

(icon=<i class="fas fa-balance-scale"></i>, title=Are your policies updated?, content=Yes, we update them regularly to meet legal requirements.)

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